Now in Pilot — Early Access Pricing Available

Stop Customer Churn
Before It Happens

Connect your product data, get AI-powered churn scores for every user, and trigger automated retention emails — all in one platform.

< 2 days
Average setup time
< 2 hours
Time to your first churn score
30 days
Money-back guarantee

What we offer

From raw data to retained customers

ChurnBurn connects to your product data, learns your customers' behaviour, and steps in before anyone cancels.

01

AI-Powered Predictions

Our models analyse hundreds of behavioural signals per user and surface a single, actionable risk score — updated continuously, not in batch runs overnight.

Behavioral analysisRisk scoringEarly warningTrend prediction
Churn risk — todaylive
Acme Corp
82Low
Bright Labs
34High
Nova SaaS
61Medium
FlowBase
78Low
PeakHR
22High
2 customers need attention — view all →
02

Real-time Analytics

One dashboard shows you the health of your entire customer base at a glance — engagement trends, feature adoption, and who went quiet this week.

Live health scoresEngagement trackingUsage analyticsTrend visualisation
Engagement — last 7 days↑ 12%
MonTueWedThuFriSatSun
1,240
Users tracked
18
At risk
94%
Healthy
03

Smart Automations

When a customer crosses a risk threshold, ChurnBurn acts — sending a personalised retention email, notifying your team, or triggering a custom workflow. All without you lifting a finger.

Trigger-based actionsEmail automationCustom workflowsNotification system
Automation triggered
Risk score drops below 40
Personalised email sent to user
Slack alert → #customer-success
4
Follow-up scheduled in 3 days
Triggered for Bright Labs · 2 min ago

How it works

Up and running in under two days

01

Connect your data

Upload a CSV, send events via our REST API or SDK, or connect a native integration — Amplitude, PostHog, Mixpanel, Segment, or Zapier. You're ready in hours, not weeks.

No re-instrumentation required if you already use an analytics tool.

02

Get a churn score for every user

ChurnBurn trains a model on your customer data and assigns every user a live 0–100 risk score. You see who's healthy, who's drifting, and who needs attention right now.

Growth and Scale plans train a model specific to your data — not a one-size-fits-all baseline.

03

Act before they leave

Set a risk threshold. When a customer crosses it, ChurnBurn automatically sends a personalised retention email via your Google or Microsoft account, alerts your team, or triggers a custom workflow.

You define the rules once. ChurnBurn runs them around the clock.

Questions about setup? Talk to us →

See Plans & Pricing

Ready to reduce customer churn?

Get up and running in under two days. Connect your data, see your at-risk users, and start automating retention — all in one place.

30-day money-back guarantee. No questions asked.

Everything included in every plan

Churn risk scores per user
CSV upload & REST API
Retention email automation
SDK support
Engagement & NPS analytics
API key management
Custom AI automations
GDPR-compliant processing