Helping businesses build lasting customer relationships

We're on a mission to make churn prevention accessible to every SaaS team — not just the ones with dedicated data science departments.

Why we built this

Most SaaS companies find out a customer is about to leave the same way — a cancellation email, a missed renewal, or silence where there used to be engagement. By then, it's already too late.

The data to predict that moment almost always existed. It was sitting in product analytics, support tickets, usage logs, and NPS scores — but nobody had connected the dots fast enough to act.

ChurnBurn was built to close that gap. We combine your existing product data with machine learning to surface churn risk early, and then automate the right response before you lose the customer.

We're currently in pilot with our first customers and iterating quickly. If you're fighting churn right now, we'd love to work with you.

High Risk
Medium
Healthy

What we stand for

The principles that guide every product decision we make

01

Customer First

Every decision we make starts with our customers. Their success is our success.

02

Data-Driven

We believe in making decisions based on data, not hunches. Our AI models are constantly learning and improving.

03

Proactive Innovation

We stay ahead of the curve by continuously innovating and improving our technology.

04

Transparency

We believe in being open and honest with our customers, partners, and everyone we work with.

A small, focused team

We're a lean team of engineers and customer success people who got tired of watching great products lose customers quietly.

We built ChurnBurn because we wanted a tool we would have used ourselves — something that connects to your data in minutes, tells you who's at risk today, and helps you do something about it automatically.

We're moving fast, shipping weekly, and working directly with our pilot customers to shape the product. If that sounds like your kind of team, we'd love to hear from you.

2025
Started
Pilot
Stage
SaaS retention
Focus
30-day refund
Guarantee

Ready to stop churn before it starts?

Get up and running in under two days — backed by a 30-day money-back guarantee.